PRIVACY POLICY

Our website address is: https://cockrellsbodyshop.com.

This privacy policy is designed to help individuals understand how their Personally Identifiable Information (PII) is collected, used, and protected online. In the context of U.S. privacy law and information security, PII refers to data that can be used alone or combined with other information to identify, contact, or locate a specific individual.

We encourage you to read this policy carefully to gain a clear understanding of how we handle your PII when you interact with our website.

What personal information do we collect from the people that visit our website?

When requesting a repair appointment, requesting repair status or completing a general inquiry form you may be asked to provide details such as, and not limited to: your name, email address, and phone number. This data is only collected to provide you with exceptional customer service.

When do we collect information?

We collect information from you only when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways: to request repair appointments, provide you with a status of your vehicle’s repairs, or contact you in response to a general inquiry.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use ‘cookies’?

We do use cookies, but only for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled that make your site experience less efficient and some of our services will not function properly. However, you can still request an appointment and complete other forms.